Careers

As a growing business, we are always on the lookout for talented professionals to take our business forward. Please find below our current vacancies:


IP Project Manager

16/07/2010

JOB DESCRIPTION

Role: IP Project Manager
Location: Newbury / London / Manchester
Salary: £40k-£50k
Contract: Permanent
Hours: Standard Mon-Fri
Reporting to: Senior Product Manager

The role of IP Project Manager is a new role created as a result of increased business and complexity in the IP Telephony services that Gamma sells via Channel Partners. The solutions that Gamma support involve high value, complex sales with multiple parties involved and require centralised co-ordination and management to ensure successful and profitable delivery.

The IP Project Manager role will be responsible for managing complex / high value IP Telephony solutions to a successful conclusion. The role will interface directly with Channel Partners and internally with the Gamma Pre Sales , IP Provisioning and Support Teams. The role will also support Uniworld Solutions complex IP Telephony Project requirements.

The candidate will possess a strong Project Management Skill set. A strong sense of ownership will be vital as they will act as the focal point for Gamma for a number of high profile customer projects. The incumbent will need to be able to manage and build virtual teams both internal and external to the organisation, therefore - interpersonal and team building skills will be essential.

Key Responsibilities:
- Project Management and Co-ordination of multiple IP Telephony and Data Services Projects to time, quality standards and costs
- Monitor and progress Projects to ensure documented SLA levels are met
- Manage and negotiate with the Gamma Channel Partners to ensure that projects are delivered to specification and manage changes to scope
- Co-ordination with key internal groups to ensure that resources and processes are in place to support the Projects that are required to be delivered

Qualifications/Skills Required:
- It is essential that the incumbent is familiar with industry best practice Project Management process, such as PRINCE
- Experience of Project Managing multiple customer projects in a Telecomms or Data Services Organisation
- A broad knowledge of IP Telephony, IP services and Telecommunications


Java Developer

30/07/2010

JOB DESCRIPTION

Role: Software Analyst/Developer -Java, SQL Server
Contract: Permanent
Hours: 09.00 - 17.30, Monday to Friday
Location: Newbury, Berkshire
Reporting to: Software Project Manager

A leading UK Telecommunications company have an immediate need for dynamic and talented professionals to join our cutting edge development team working upon Java based user interfaces/web services for our OSS environment including billing, provisioning and inventory systems.

Qualifications:

The successful candidate will be educated to degree level and be able to offer demonstrable commercial experience in the following:
- Java technologies: Struts, Spring, Wicket, Javascript and AJAX, SOAP, XML/XSLT, JMS, JDBC and Hibernate.
- RDBMS: Database design, production, querying, support and maintenance (Preferably SQL Server, but Oracle will also be considered).

And the following would be considered advantageous:
- Telecoms experience.
- Experience in other UI/middle tier languages.

Key responsibilities:

This is a fast moving agile environment ideally suited to those who enjoy challenge and variety in their work. As well as developing and maintaining our Java based user interfaces you will also assist in the implementation of an SOA fabric around an open source middleware platform plugging into applications ranging from structured inventory and billing systems through to high availability quasi real-time solutions.

We are looking for an all rounder. Somebody who enjoys getting involved, has an appetite for learning and enjoys working with others. In return we offer the opportunity to work within a fast paced yet fun, forward thinking organisation that cares for and positively encourages your personal development.


Network Support Consultant

30/07/2010

JOB DESCRIPTION

Role: Network Support Consultant
Location: Manchester
Salary: competitive rates
Contract: Permanent
Hours: 09.00 am - 17.30pm, Monday to Friday plus 'out of hours' and on-call rota
Reporting to: IP Services & e-Ops Manager

This is a hands-on, Senior Support Engineer position that requires a broad range of network skills from broadband through to VPN technologies. Of particular interest will engineers with an ISP background with 3-5 years experience of offering 3rd line support for the BT Wholesale Broadband and Ethernet product sets. It is expected that a major part of the role will be working with the Gamma core engineering and transmission teams to assist in the roll-out of Gamma's emerging portfolio of networking products. An in depth appreciation of how fully converged networks supporting data and voice products are managed and deployed is essential.

You will be offering 3rd line support to the Gamma customer facing support teams and act as centre of expertise for related problems and escalation into our suppliers. You will also work closely with our projects and provisioning teams to ensure that network related projects are efficiently and seamlessly transitioned into the in-service environment.

Qualifications/Skill Required

Applicants will typically be qualified to degree level in an engineering or related technical discipline and at least 3 years experience in a technical customer facing role in an ISP/Telecommunications environment. An essential requirement will be an in depth knowledge of broadband technologies and demonstrable experience of working with BT Wholesale and the processes/tools employed for diagnosing in-service problems.

Essential

- Highly IP literate, preferably with CCNA qualifications
- Sound knowledge of DNS, Radius
- Routing protocols, internal and external, RIP, OSPF, BGP plus a clear understanding of how the Internet is structured in terms of peering and transit relationships.
- In depth experience of BT IPStream, Datastream and 21C replacements, WBC & WBMC.
- Experience of supporting interfaces to BT broadband handover points, IPCentrals, BRAS.
- Knowledge of core routing devices to support MPLS based VPN, e.g. Redback, Juniper, Cisco.
- Sound experience of supporting ADSL variants and CPE interfacing to DSLAM/MSAN
- Familiar with common Internet protocols, e.g. SNMP, SMTP, ICMP
- Confident in use of network analysis and packet-sniffing tools
- Configuring and deploying QoS enabled networks to support converged data and voice networks


Systems Administrator

30/07/2010

JOB DESCRIPTION

Role: Systems Administrator
Location: Trafford Park, Manchester
Salary: competitive rates
Contract: Permanent
Hours: 09.00 am - 17.30pm, Monday to Friday plus on-call rota
Reporting to: IP Services & e-Ops Manager

We require Unix/Linux System Administrators to work within our Technical Services Centre. The role will involve managing and supporting our IPT platforms and associated network and telecommunications services. Candidates should possess a relevant degree and at least 3 years experience in a similar role. Consideration will be given to junior/graduate candidates who may have less experience but strong technical qualifications/skills. Of particular interest will be candidates who, in addition to strong system admin skills in Linux/OpenSource, can also offer experience in the telecommunications sector.

Key Responsibilities

- Operation and administration of 'high availability' Linux based IP Telephony platforms and associated tools
- Liaising with development teams and third parties software suppliers
- Production and maintenance of operational documentation
- Understanding and interfacing with core network architecture
- Management and development of monitoring, alerting and diagnostic tools
- Be pro-active, self-motivated and comfortable working in a high pressure environment
- Team player with strong communication skills both verbal and written.
- Administers a complex site alone or assists in the administration of a larger site.
- Initiates some new responsibilities and helps to plan for the future of the site/network.
- Manages novice system administrators or operators.
- Evaluates and/or recommends purchases; has strong influence on purchasing process.

Required Skills

- High Availability (Heartbeat) Linux - Debian/GNU preferable
- Scripting - Perl/Shell
- Apache, Radius, DNS
- Firewall/Security - Iptables/SSH/SUDO
- Hardware- Dell Servers, Cisco Routers/Switches
- Database - PostgreSQL and/or MySQL
- SER/OpenSER
- Protocols - TCP/UDP/IP, RTP, SIP, Ethernet
- Nagios/MRTG
- Sound knowledge of Telecoms principles and VoIP technology, e.g, SIP proxy, B2BUA, Session Border Control.

Desirable Skills

- Asterisk
- Hybrid PSTN/IP converged environments
- Telecom protocols - Q931, SS7, Megaco, MGCP, H248

 


Senior IP Engineer

30/07/2010

JOB DESCRIPTION

Role: Senior IP Engineer
Location: Manchester
Salary: Market Rates
Contract: fixed term. 12 months
Hours: 37.5
Reporting to: Head of Engineering

Duties / Objectives:
- Provide technical expertise in the requirement specification, configuration and testing of IP / VOIP network elements and network infrastructure
- Provide technical expertise in the design and testing of VOIP products and services
- Manage third parties / equipment vendors to ensure product requirements have been met
- Define IP / VOIP test plans / approaches and execute IP / VOIP test plans
- Assist with definition of success criteria for VOIP alpha / beta product trials
- Assist with the definition of operational support processes / operational handover
- Attend supplier / internal / customer meetings and represent the network engineering department at all levels
- Where necessary, provide IP / VOIP product training, documentation and 3rd level support
- Assist with business processes for provision and support of VOIP services
- Define IP / VOIP monitoring requirements and assist with the development of IP / VOIP network management tools and capabilities

Skills Required:
- Detailed knowledge of core network routers and infrastructure
- Excellent communication and reporting skills
- Supplier management
- Technical project management
- Technical authoring
- Flexible approach to work and able to work under pressure

Experience Required:
- 5+ years in a technical operations or engineering role within a Telco or ISP environment
- Hands-on experience of IP / VOIP network design, implementation and troubleshooting
- Hands on Cisco exposure backed up with a Cisco CCNP / CCDP or CCIE
- Good working knowledge of the following:
- Layer 2 technologies - Ethernet, Frame Relay, HDLC, PPP, etc
- Routing protocols - general IP routing, RIP, EIGRP, OSPF, BGP, IP Multicast, etc
- IOS security - traffic filtering, authentication, authorization, etc
- IOS Management - SNMP, RMON, NTP, etc
- Transport systems - DWDM, SDH, ATM, etc
- xDSL, QoS, DHCP, DNS, ENUM, NAT, POE, etc

 


Project Manager / Technical Business Analyst

31/08/2010

Role: Project Manager/Technical Business Analyst
Location: Newbury (with some flexibility to work remotely from home part of the week may be available on some projects)
Salary: Salary £50-55K and benefits package, dependent on experience
Contract: Permanent
Hours: 37.5 hours per week, Monday to Friday
Reporting to: IS Programme Manager

Gamma Telecom is a 280 strong, solidly backed, profitable, private company with highly experienced management and first class assets. Its success has been recognised by the award of 2 accolades over the last 12 months: the Carrier of the Year award at the Comms National Awards at the end of 2009 and the esteemed "Network Operator of the Year" award at the Comms Business Awards 2010 beating finalists including Opal and O2.

Gamma is seeking to accelerate the introduction of its "new wave" IP services and needs a number of technical business analysts with project management skills to support its new product development programme. So, if you want to make a real contribution and enjoy working with gusto alongside other hard working professionals within a very flat, closely-knit yet decentralized structure we would like to talk to you about the opportunities open to you.

SKILLS

We are looking for candidates who have good technical business analysis skills and can turn their hand to project management when required. Specific knowledge of telecoms is helpful but not essential - getting the right person is most important to us. We are not looking for financial or commercial analysts. The right candidate will have the following skills and characteristics:
- Good core business analysis skills including facilitation of workshops, interviewing, negotiation and business process modelling (use cases, flow charts and/or formal notations).
- Project management skills: you must be a confident and conscientious 'self-starter' who will execute tasks to completion without the need for supervision. You must be willing and able to take the lead when required.
- Enjoys working in a challenging and agile environment, can set own deliverables, adapt easily to changing priorities, and be prepared to commit to and deliver against objectives.
- A relevant degree and at least 5 years recent experience in business analysis although consideration will be given to earlier experience in other similar roles.
- Excellent written and oral communication skills with the ability to explain complex technical issues in simple terms.
- Experience in a Telecoms operator environment

OTHER


- This is a full time position based out of our Newbury offices.
- Flexibility to work remotely from home part of the week with infrequent travel to our other offices in London, Budapest, Manchester and Glasgow.


Senior Credit Controller

30/09/2010

JOB DESCRIPTION

Job Title: Senior Credit Controller
Reporting to: Credit Control Manager
Location: Newbury

Overview of Role

Gamma Telecom (www.gammatelecom.com) is a network provider in the UK, now turning over £140m pa and employing nearly 200 people. The company is highly focussed on being at the leading edge of IP Telephony. Gamma will be the first company in Europe to have a "21CN" network fully in place within a few months. Gamma sells mainly to the SME market through a channel of around 500 resellers as well as dealing with large blue chip Telecoms Carriers (e.g. BT, T-Systems) and the major calling companies (Lycatel, Nowtel).

Gamma's onward growth and entrepreneurial culture will present the selected candidates with many challenges and is small enough for individual contributions to be very quickly recognised.

The Gamma credit control team consists of three individuals.

Key responsibilities

- The timely collection of the company's accounts receivables
- Weekly/Monthly reporting (includes the preparation of monthly reports in MS Excel and, in future, SQL)
- Dispute escalation and monitoring
- Legal collection process
- Supervising Staff
- Direct Debit set-up and collection
- Cash allocation
- Account reconciliation
- Extensive liaison with the Business Development Managers (sales team)
- Day to day liaison with Finance, Billing and Revenue Assurance as appropriate
- Must be well organised flexible and capable of working under pressure
- To cover Credit Manger when absent including supervising and training of junior member of staff
- Liaison with external debt collection lawyers

The candidate will have extensive experience of MS Outlook, Word, and Excel. Knowledge of writing simple SQL queries would be an advantage but not mandatory.

This role is key to the credit control team and the ideal candidate must exhibit all the key strengths and abilities as a team role model. The successful candidate must be able to ensure that all elements of the business follow the correct procedures (with appropriate support from senior management).

The candidate must be able to demonstrate a good working knowledge of the UK legal debt collection system using county courts and solicitors. A can do flexible attitude and the willingness to "pitch in" at all levels. A good understanding of the team dynamics in a small hard working successful collection team is essential.

The candidate will be expected to work within and have the ability to communicate at all levels of the business both internally and externally. Previous experience in a similar role is required.

Other Tasks / Duties

The Gamma accounts team is a small team and therefore the new Senior Credit Controller would be expected to do a fair share of minor admin tasks such as opening post, meeting visitors etc. The above Job Description is not an exhaustive list

The Company may require you to carry out other tasks allocated to you from time to time. Such allocation of tasks shall be reasonable and within your abilities. This Job Description does not form part of your Contract of Employment.

 


To apply for any of our vacancies:

31/12/2010

If you would like to apply for any of our vacancies, please send a covering letter along with a copy of your CV to applications@gammatelecom.com stating which position you are interested in.

Due to the high volume of applications we receive for each role, if you have not heard from us within 21 days, your application has been unsuccessful.

Thank you for your interest in Gamma Telecom

No agencies, please.

 


 

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