Products & Services for Channel / Voice Manager

What is Voice Manager?

Voice Manager is a software tool that enables a Telecoms Manager to control his / her organisations complex voice network, giving them more functionality than anything else on the market, together with competitive rates and a high quality voice service.

Voice Manager lets the Telecoms Manager convey one touch provisioning to deliver a real service.

They have the control. They have the ability to manage the software. Gamma / the Channel Partner provide the service.

What are the benefits?

• Real Control - It enables billing & reporting by site, business unit or department - traffic check, and cost reports to help the Telecoms Manager manage spend, within two hours of calls happening! Report hourly, daily, weekly - they decide
• Provisioning - one touch provisioning to set up new sites quickly
• Billing - daily CDR's, monthly bills, top billing report to give the Telecoms Manager complete exposure to costs and trends matched against THEIR cost centres
• Pricing - close to wholesale pricing, competitive rate card to suit their traffic mix and site profiles
• The ability to really reduce costs and improve service to their corporation: this is not just another reporting tool
• Traffic Management - threshold, email alerts to proactively manage their network and users and minimise "surprises"
• Productivity Measures - for home or office based businesses where telephone activity is core to business success. Gamma's tool helps the Telecoms Manager monitor and manage personal and team performance
• Little risk - no complex long-term lock-in contracts with the need for benchmarking and difficult exit clauses. Self provide / Self delete

How does it work?

A simple to use software tool that sits on the desktop and connects directly to the Gamma Network feeding ''virtually live'' information straight to the Telecoms Manager.

Who is it aimed at?

Large businesses (not SME''s) that have:

• 30+ sites
• Head Office plus lots of small sites
• Companies with a national presence or making acquisitions
• Companies with frequent adds, moves, changes, new sites etc.
• Telecoms specialist employed and looking to add value by cutting costs and delivering a quick service
• Innovator and risk taker as Telecoms specialist
• Lots of home workers
• Estate Agents, High Street Retail or Pub Chains

Businesses with diverse fixed voice requirements face challenges finding suppliers who can manage their networks intelligently, proactively and cost effectively. Gamma has developed an ability to provide this to its Channel Partners end users, allowing them to put their customers in control.

So, do your customers want...?

• To be in total control of their voice requirements
• One touch provisioning to deliver a real service
• Traffic management to set spend thresholds and eliminate fraud
• Bespoke reports based on how their business works